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Integrated Service Mgmt Solutioning Architect - GTS - SD
Job ID GTS-0466600
Job type Full-time Regular
Work country India
Posted 24-Feb-2012
Work city Bangalore
Job area Operations (all other)
Travel No travel
Job category Architect
Business unit GTS HQ/Top
Job role Application Architect
Job role skillset General
Commissionable/Sales-Incentive jobs only No
Job description
This role is for an IT architect who will design integrated service management solutions for clients and assist with their deployment, architect and define standard assets and offerings and work with solutioning teams to reuse these assets. Strong skills in
architectural methods, designing complex service management solutions, ITIL, industry best practices for service management processes is required. Also required are deep skills and experience with leading service management products, with a high preference for IBM's Tivoli suite (including TSRM, TAMIT, TADDM, CCMDB, Netcool Omnibus/Impact). Knowledge of IBM Tivoli Unified Process, Unified Method Framework, Operational Modeling, and experience in delivery (run/manage) of infrastructure services is preferable
The candidate must have strong communication skills and experience as listed:
At least 5 years experience in architecting service management solutions for Bid & Proposal and/or Transition & Transformation
At least 8 years experience (collectively) with service management products covering configuration mgmt, asset mgmt including discovery, incident/change mgmt, event mgmt and monitoring. Strong preference for candidates with this experience in IBM's Tivoli suite
Minimum 16 or more years of work experience required
Minimum 11 to 14 years of relevant experience required
# Required Skills - Technical and Non Technical
Architectural Solution & Design
Service Management Products
ITIL, Industry Best Practices for Service Mgmt processes
Tivoli CCMDB, TSRM, TAMIT, TADDM, Netcool Omnibus/Impact
Tivoli Unified Process, Unified Method Framework, Operational Modeling
Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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For Further information and apply online : http://www.ibm.com/in/en/
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