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Delivery Manager II
Chennai, Tamil Nadu, India
Service Delivery Manager – Healthcare Operations:
Responsible to meet contractual obligations and client expectations of all Healthcare Clients
Responsible to meet overall customer satisfaction metrics across all clients
Strengthening our capabilities across all levels
Developing uniform production metrics across all the clients
Tracking of growth across all the existing clients and translating this into Invoicing. Vetting of all Invoices relating to Billing processing across all the clients
Communicate with the clients on issues that are strategic importance to us and the client
Coordinate with Sr. VP – Operations in conducting the Business Reviews and following up with all the clients as actions flagged out of the Business Reviews.
"LIIN"
Qualifications
MBA Graduates with 15 + years of experience in BPO operations atleast 6 years in Adjudication / Medical Billing / AR Calling.
Should have excellent communications skills, mentoring, teamleading and presentation skills.
Requisition Number: 110005W0
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For Further information and apply online : http://www.Dell.com
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