Saturday, October 29, 2011

Current vacancy of Delivery Manager II at Dell in India

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Delivery Manager II
Chennai, Tamil Nadu, India

Service Delivery Manager – Healthcare Operations:

Responsible to meet contractual obligations and client expectations of all Healthcare Clients
Responsible to meet overall customer satisfaction metrics across all clients

Strengthening our capabilities across all levels
Developing uniform production metrics across all the clients

Tracking of growth across all the existing clients and translating this into Invoicing. Vetting of all Invoices relating to Billing processing across all the clients

Communicate with the clients on issues that are strategic importance to us and the client

Coordinate with Sr. VP – Operations in conducting the Business Reviews and following up with all the clients as actions flagged out of the Business Reviews.

MBA Graduates with 15 + years of experience in BPO operations atleast 6 years in Adjudication / Medical Billing / AR Calling.
Should have excellent communications skills, mentoring, teamleading and presentation skills.

Requisition Number: 110005W0

For Further information and apply online :

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