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SMS Operations Reporting Analyst - S&D
Job ID S_D-0468710
Job type Full-time Regular
Work country India
Work city Bangalore
Job area Operations (all other)
Travel No travel
Job category IT Specialist
Business unit Operations
Job role Business Analyst
Job role skillset General
Commissionable/Sales-Incentive jobs only No
- Independently developing and/or maintaining reports.
- Grasp database schema and produce ad-hoc reports.
- Upgrade / maintain existing database queries. Deliver periodic reports on key Performance Metrics for SMS CoE Operations Unit across the globe.
MS Excel: High degree of Excel proficiency (Advanced features such as Functions, Pivot Tables, Filtering, Macros)
Working knowledge of HRIW reports Communication
1-3 years’ experience in MIS / Business Analytics team with responsibility to deliver standard and ad-hoc reports on a timely basis.
Work prioritization and time management.
Perform in a matrixed organization with global teams and stakeholders across time zones and geographies.
Deliver against SLAs while maintaining Quality controls and Process documentation.
Preference is given to candidates who have worked in Financial / Sales Operations & Reporting in the technology industry in offshore delivery roles.
MS Excel (Power User) / 3-4 | PowerPoint/Freelance / 4-5
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
For Further information and apply online : http://www.ibm.com/in/en/