current Vacancy of Storage Management Systems Admin - ITD - GD at IBM in India

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IBM Storage - Storage Management Systems Admin - ITD - GD


Job ID ITD-0443673
 Job type Full-time Regular


Work country India
 Posted 01-Nov-2011


Work city Bangalore
 Job area IT & Telecommunications (non consulting)


Travel 100% travel annually
 Job category IT Specialist



Business unit ServSysOps
 Job role Systems Management Specialist


Job role skillset SYS.Storage
Commissionable/Sales-Incentive jobs only No


Job description


To provide 2nd level Storage Management services and product support for various IBM Total Storage Solutions across various accounts. Duties include;


# Maintain and Manage various storage solutions.


# Provide 2nd level technical support, guidance and direction for products supported.


# Analyse and resolve escalated problems.


# Ensure integrity of supported environment.


# Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.


# Manage and resolve problems identified by sys admins or monitoring software


# Work with change and problem management tools


# Hardware /software fault detection and vendor liaison


# Liaise with customer accounts as required


# Analyse and resolve escalated problems within target.


# Investigate, identify and document proposals that will improve application recoverability.


# Document and implement changes to technical standards as required.


# Change and problem management targets are exceeded


# Ensure that customer satisfactory levels are exceeded"


2+ Years of experience


# Has applied knowledge in the Administration of HP/ Solaris / AIX Unix systems in a large commercial environments


# Has applied knowledge of SAN, and various EMC products - namely Clarion, Symmetrix and DMX.


# Provide recommendations to improve the SAN infrastructure, and address/lead critical issues and root cause analysis


# Proven track record in the implementation and execution of documented support processes and can direct others in same.


# Has applied knowledge in the administration of windows NT/2000 and Linux systems


# Technical Skills


# Has exposure to McData Fibre Channel Switches, Brocade Swiitches, Cisco Switches.


# Has worked on Navisphere Manager, EMC Symmetrix CLI ( Solutions Enabler ), EMC Control Centre ( ECC ).


# Is proficient with viewing Symmetrix configuration data using Solutions Enabler and ECC.


# Proficient with daily tasks which include lun mapping and masking, setting symmetrix port flags.


# Has exposure to EMC Timefinder and SRDF environments. Proficient in BCV sync / split processes and RDF1 / RDF2 sync / split.


# Has exposure to viewing Clarion and Symmetrix / DMX errors and hardware failures.


# Comfortable in opening cases with EMC and driving them to closure.


# Has worked on various Volume Management software's like AIX LVM, HP LVM, and Veritas Volume Manager.


## Non Technical Skills


# Must have excellent team working skills balanced with ability to work alone and a positive attitude.


# Ability to quickly assimilate technical and non-technical information.


# Fluency in English is mandatory, both written and verbal.


# Desire to obtain formal certification in product set supported.


Required
Bachelor's Degree
English: Intermediate
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.






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For Further information and apply online : http://www.ibm.com/in/en/
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