Wednesday, February 22, 2012

WFM Lead vacancy at IBM India

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WFM Lead - GTS - SD

Job ID ITD-0465970
 Job type Full-time Regular

Work country India
 Posted 21-Feb-2012

Work city Kolkata
 Job area Operations (all other)

Travel No travel
 Job category Human Resources

Business unit AppsOnDemand
 Job role Workforce Researcher

Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description

* Validating from time to time demands raised in metro.Review with individual competency leaders and accordingly take it up with AP for approval.Once tickets are approved, release the same to business through respective account RDMs. Ensure all demands are met withing the SLAs. Work with indiviual RDMs to ensure they are within the TAT.Provide reportsResponsible for fulfillment of open demand across competencies. Preapre weekly decks for BU review and Competency review. Publish metrics report from time to time

8-12 years of experience in handling resource management functions for large project teams. A go getter with excellent communication skills. Knowledge of infrastructure skills will be an added advantage

# Required Skills -Technical

AD Administration

Windows Operating system


Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are using a mobile phone you can submit your contact information rather than complete a full application.

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