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Customer Fulfillment Profesional - S&D
Job ID ISC-0441281
Job type Full-time Regular
Work country India
Posted 18-Oct-2011
Work city Mumbai
Job area Operations (all other)
Travel 50% travel annually
Job category Supply Chain
Business unit ClientTrans
Job role Customs Classification Specialist
Job role skillset General
Commissionable/Sales-Incentive jobs only No
Job description
This Job Role Covers Accounts Receivable Collections activities. People In This Role Are Responsible To Maintain Client Relationships By Supporting The A/R Fulfillment Process, Taking Ownership Of A/R Problem Resolution, Collecting Open Receivables, Accurately Handling Processing/Transaction Requirements, Applying Effective Research Techniques, And Promoting Client Satisfaction And Sales Productivity. Execute Defined A/R Processes, In Line With Business Controls And Business Objectives. The Employee Focuses On Individual/Team Objectives And Development Of Professional Effectiveness.
3 to 5 Years o relevant work experience required
# Required Skills - Technical and Non Technical
Environment:
Professional Knowledge Related To Incumbent'S Position, Team, And Department. Requires Ability To Absorb Professional Knowledge Quickly And Develop Skills.
Communication/Negotiation:
Draw Upon Professional Concepts To Collaborate With Others To Carry Out Assigned Duties. Negotiation Is Required.
Problem Solving:
Recognize Job-Related Problems. Analyze Causes Using Existing Techniques Or Tools, Prepare And Recommend Solution Alternatives. Challenge The Validity Of Given Procedures And Processes With The Intent To Enhance And Improve.
Contribution/Leadership:
Works On Professional Projects;Work Is Often Reviewed For Developmental Purposes.
Understand The Standard Mission Of The Professional Group And Vision In Own Area Of Competence. May Directly Influence People In Own Project. Position May Require Coordination Of Activities Of Less Experienced Or Less Knowledgeable Team Members.
Impact On Business/Scope:
Accountable For Individual Or Team Results. May Contribute By Supporting Activities That are Subject To Business Measurements, Impact Customer Satisfaction, Or Impact Immediate Costs Or Expenses.
Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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For Further information and apply online : http://www.ibm.com/in/en/
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