Job ID S_D-0375442 Job type Full-time Regular
Work country India Posted 11-Jan-2011
Work city Bangalore, Gurgaon, Kolkata, Mumbai, New Delhi Job area Sales
Travel No travel Job category Sales
Business unit STG Sales Job role General Other Technical Sales Specialist
Job role skillset General
Job description
Role Responsibilities
• Work as a contributing member in the technical service center (Techline) team and provide technical assistance in strongly positioning IBM products/solutions to help win the business
• Execute Techline related business critical processes and procedures in a consistent, thorough, accurate, and timely manner within set SLAs; including:
o Siebel documentation/reports, Client Value Methodology, intellectual capital submission and maintenance processes, Solution Assurance (TDA) process, Business Conduct Guidelines Certification
o Verify configurations, assure a solution's relevance to clients requirements and ensure technical feasibility
• Participate in achieving/exceeding field / client / Business Partner satisfaction targets
• Share technical expertise and business experience with Business Partners, and/or IBM sales or technical sales teams;
• Contribute to creation of high quality intellectual capital, made accessible for reuse
• Develop an understanding of client business, the technical environment including existing pain points and create winning solutions to address the requirements
• Treat & assist Business Partner organizations as IBM’s sales force and work for joint success
• Work with various stakeholders within & outside of IBM/STG, to ensure successful, business support from Techline
• Develop as a technology consultant to stakeholders, building specific skills on the platform of expertise
# Role Requirements
• Develop solid, deep technical skills, including hands-on, on the STG products
• Work on becoming a subject-matter expert in a chosen domain; be it servers, storage, systems software etc.
• Possess excellent written/verbal communications skills
• Excellent presentation skills with ability to lead & manage discussions
• Strong people-networking, communicating, persuading and influencing skills
• Be a self-driven individual with the go-getter attitude
• Fast, self-learner who is abreast on the latest in technology, competition and the industry landscape
• Be well-organized and to able to work with a sense of urgency
Preferred Technical Competence (for experienced candidates)
• Excellent understanding and application knowledge of:
o Operating systems & architectures
Windows, IBM AIX other Unix variants, Virtualization
o Middleware: popular
o Business tools & applications
Databases – DB2/Oracle, ETL tools, ERP – SAP, Siebel etc.
• Understanding of networking technologies and its impact in systems architectural design is a plus
• Strong knowledge of servers & architectures including sizing for applications
• Good understanding of storage technologies – storage types, tiering, provisioning, storage optimization etc.
• Knowledge across similar products, being able to articulate pros & cons of various offerings and applications
• Good knowledge and understanding of systems management tools
Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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