Current vacancy of Delivery Focal Point - S&D at IBM in India

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Delivery Focal Point - S&D

Job ID S_D-0440504

 Job type Full-time Regular

Work country India

 Posted 13-Oct-2011

Work city Bangalore

 Job area Human Resources (non consulting)

Travel No travel

 Job category Human Resources

Business unit HR S&D

 Job role HR Delivery Team Leader

Job role skillset General

Commissionable/Sales-Incentive jobs only No

Job description

1) Ownership of Learning Activities/Offerings end to end, as appropriate to the Portfolio/Pillar

2) Professional relationship management and support, with ultimate responsibility for all tasks associated with all Offerings and for those Learning Activities that are not part of a Pillar Program.

3) Provide assistance regarding process management when necessary.

4) Pricing (gather costing elements, engage DBM when necessary, utilize tools/models as appropriate to determine L@IBM price).

5) Work with Schedulers where required for manage offering schedules and secure resources required for delivery.

6) Vendor/Instructor selection and/or relationship owner where applicable.

7) Classroom/Virtual/technical requirements definition/execution decision making.

8) Kitting requirements definition/execution decision making.

9)Backlog management (initiate/execute decisions regarding backlog, cancellations, scheduling/resource changes, associated PO alterations, etc).§ Provide guidance to the PA where applicable to the portfolio.

10)Learner Special Needs (analyze/communicate with Learners as needed).

11) ""Undelivered” Ownership (ultimate responsibility for roster return and delivery of Offerings, including escalations, within area of Portfolio responsibility).

12) Billing adjustment requests as needed

# Required Skills - Technical and Non Technical

· Excellent communication skills both written and verbal

· Excellent in MS office specifically word, excel, powerpoint

· Knowledge of Lotus notes, same time, team rooms ,wiki etc

· Knowledge of Learning Management system is Value added

Required

Bachelor's Degree

English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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For Further information and apply online : http://www.ibm.com/in/en/

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